Crew Scheduler I
Job Description:
This Is How We Fly
At JSX, were not just a lifestyle carrier were a lifestyle employer. Here, entrepreneurship meets determination, and excellence is our standard. We believe that the journey is just as important as the destination, and every day, we strive to create a Joyful, Simple eXperience for our Customers. Join us, and find your runway to growth, innovation, and success.
About the Role
The Crew Scheduler is at the center of JSXs day-to-day flight operation, ensuring every flight has the qualified Crewmembers needed to operate safely and in compliance with applicable requirements.
Youll manage daily, short-term, and long-term scheduling changes for Pilots and Flight Attendants while continuously monitoring crew legality and responding to changing operational conditions. When weather, maintenance delays, illness, or other disruptions affect the schedule, youll quickly evaluate options, reassign Crewmembers, activate reserves, and coordinate necessary travel arrangements to keep the operation moving.
This role is ideal for someone who stays organized under pressure, communicates clearly, and enjoys solving fast-moving operational puzzles where priorities can change by the minute.
A Day in the Life
In this role, youll:
- Assign Pilots and Flight Attendants to flights while ensuring compliance with applicable FAR Part 135 duty and rest limitations.
- Ensure all scheduled flights are appropriately crewed and identify potential coverage issues before they impact the operation.
- Monitor crew legality in real time and take action to maintain compliance as schedules change.
- Respond to operational disruptions, including severe weather, mechanical delays, and Crewmember illness, by adjusting assignments and activating reserve personnel.
- Assign reserve periods and deploy reserve Crewmembers based on operational needs.
- Serve as a primary point of contact for Pilots and Flight Attendants regarding schedule questions, trip trades, assignments, and updates.
- Coordinate last-minute deadhead flights, hotel accommodations, and ground transportation for displaced or repositioning Crewmembers.
- Use NavBlue N-OC and related scheduling tools to manage daily, short-term, and long-term schedule changes.
- Work closely with Crew Planning and provide daily support as operational needs evolve.
- Evaluate scheduling options and adjust flying when appropriate to help minimize aircraft swaps and operational disruption.
- Maintain accurate scheduling information and communicate changes quickly and clearly to affected Crewmembers and stakeholders.
- Balance multiple time-sensitive priorities while maintaining accuracy, regulatory compliance, and operational focus.
Why Youll Love This Role
- Be at the Center of the Operation: Your decisions directly support the Crewmembers and flights that keep JSX moving every day.
- Solve Problems in Real Time: No two shifts are exactly alike. Youll continuously evaluate changing conditions and find solutions when the original plan changes.
- Make an Immediate Impact: A smart scheduling decision can protect a flight, reduce disruption, and help get Crewmembers and aircraft where they need to be.
- Build Airline Operations Expertise: Develop deeper knowledge of crew legality, FAR requirements, reserve utilization, operational recovery, and airline scheduling.
- Work as One Team: Partner closely with Pilots, Flight Attendants, Crew Planning, and operational teams across JSX.
What Makes a Successful Crew Scheduler?
Were looking for someone who is:
- Calm Under Pressure: You can work through disruptions and competing priorities without losing focus or accuracy.
- Detail-Oriented: You understand that small scheduling details can have significant operational and regulatory consequences.
- Decisive: You can quickly evaluate available options and execute a solution when circumstances change.
- Organized: You can manage multiple Crewmembers, flights, assignments, and deadlines simultaneously.
- Communicative: You provide clear, timely updates and work effectively with Crewmembers and operational partners.
- Adaptable: Youre comfortable when the plan changes and can quickly shift priorities as the operation evolves.
- Entrepreneurial: You take ownership, anticipate potential problems, and look for smarter ways to support a safe and reliable operation.
Required Experience
- High school diploma or GED.
- Previous scheduling, workforce planning, or related experience.
- Strong computer skills, including proficiency with Microsoft Excel and Word.
- Experience working with spreadsheets and managing detailed scheduling information.
- Ability to understand and apply FAA regulations, policies, and crew scheduling requirements.
- Strong communication, problem-solving, time management, and organizational skills.
- Ability to multitask, adapt, and reprioritize effectively in a fast-paced environment.
- Ability to execute time-sensitive tasks under pressure while maintaining a high degree of focus and accuracy.
Preferred Experience
- Associate degree.
- 1+ year of crew scheduling and/or supervisory experience.
- Airline or aviation industry experience and knowledge of airline terminology.
- Experience with NavBlue products, including N-OC, PBS, and NPO.
- Experience supporting real-time airline operations, crew recovery, or irregular operations
Benefits & Perks
- Health Benefits: New Crewmembers become eligible for coverage on the 1st of the month following the start date, with medical plans beginning at just $110/month. 100% employer-paid dental & vision, plus up to $2,100 annually for HSA contribution. Short-term and long-term disability coverage at no cost.
- Travel Benefits: Enjoy free non-revenue standby travel on JSX, plus deeply discounted standby travel on other major domestic and international airlines for you and your qualifying immediate family.
- 401(k) Match: 50% of your first 8%.
- Generous PTO: Take time to recharge with our flexible PTO plan.
Additional Information
This role requires schedule flexibility and availability to work nights, weekends, and holidays based on operational needs.
The position involves intermittent physical activity, including bending, reaching, prolonged periods of sitting, and occasionally lifting 520 pounds.
May perform other responsibilities as assigned. Responsibilities and duties may change when circumstances dictate, including emergencies, changes in workload, rush jobs, technical developments, or evolving business needs.
JSX seeks to provide equality of opportunity in all aspects of employment and to ensure all personnel activitiesincluding recruitment, selection, training, compensation, benefits, discipline, promotion, transfer, layoff, and terminationremain free of illegal discrimination and harassment based upon race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, or any other characteristic protected by law.
Ready to soar with us? Join JSX, where every day is a chance to be part of something eXtraordinary!
Starting Compensation:
$25.00
JSX is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Equal employment opportunity, including veterans and individuals with disabilities.
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